Business support · Cornwall, UK
Stop doing it all
yourself.
Invoices at 10pm, an inbox that never empties, every decision waiting on you. I take the admin and day-to-day off your plate, so you can get back to the work only you can do.
“Saved us countless hours of administration frustration.”
Sound familiar?
What doing it all is costing you.
30+
days an invoice sits unchased
Money is slipping through.
Invoices go out late and nobody follows up. Quotes wait until you find the time, and some leads go cold.
0
hours a week on growth
The business has stopped growing.
Keeping it running takes everything you've got. New clients and the plan you made in January keep getting pushed back.
0
proper days off this year
And you're running on empty.
Holidays get cut short or worked through, and weekends go on catching up. You know it can't carry on like this.
If that's your week, let's fix it.
EnquireWhat I take on
Off your plate, and off your mind.
Admin & Inbox
Handled before you open it.
Email triaged daily, calendar and bookings managed, invoices sent and chased.
- Calendar
- Invoicing
- Expenses
Business Support
Nothing waits on you.
Clients and suppliers followed up, projects kept moving, reports ready when you need them.
- Client follow-up
- Suppliers
- Projects
- Reporting
Creative & Copy
Your marketing keeps going.
Newsletters, blogs and social posts written in your voice and sent on schedule, even in your busiest weeks.
- Newsletters
- Blogs
- Social
Process & Systems
The business runs without you.
How things are done gets written down, so your team can run things and you can take a proper holiday.
- SOPs
- Onboarding
- Tool setup
What clients say
Don’t take my word for it.
On time, on budget and to an extremely high standard.
Pigeonhole has provided an invaluable resource to us here at Powder White. We can rely on Lucy to just get on with the tasks assigned, and she always completes them on time, on budget and to an extremely high standard.
“Lucy has been amazing. Her scheduling, project managing and client support services have saved us countless hours of administration frustration and allowed us to focus on what we do best — building our company. We couldn't be happier with her services.”
“We would not hesitate to recommend Pigeonhole as a service to anyone who has just run out of capacity and needs a flexible and trustworthy resource to rely on.”
How it works
Three steps to handing it over.
- 1
Free call
30 min · no pitch
Tell me what's eating your week. You'll leave with a clear plan, whether you hire me or not.
- 2
Start small
Pay by the hour
Hand me a real piece of work for a few hours, so you can see the quality before you commit to anything.
- 3
Ongoing support
Cancel any month
Flexible hours or a monthly block. It flexes as your business does.
Who you'll work with
Hi, I'm Lucy. Just me — no agency, no hand-offs.
You deal with me, every time. Fifteen years running operations for UK businesses, so you won't need to explain things twice.
I learn how you work and how you write, so things get done the way you'd do them.
- in operations
- 15 yrs
- contracts
- 0
- an hour, flat
- £30
- ✓ ICO registered
- ✓ Insured · PolicyBee
- ✓ Society of VAs member
Pricing
One rate. £30 an hour.
No contracts · Cancel any month
Quick answers
Before you ask.
- How fast can you start?
- Usually within a week of our first call — sometimes the same day if it's urgent.
- Do I need a contract?
- No. Cancel any month. Plenty of clients dip in for a busy quarter and out again.
- Is my data safe?
- ICO registered (ZB588994) and insured through PolicyBee. Your information is only used to do your work, and never shared.
- What don't you do?
- Bookkeeping (I'll send and chase invoices, but I'll refer you to someone good for the books), 24/7 cover and paid-ad management.
Stop doing it all
yourself.
Tell me what's eating your time and I'll get back to you as soon as I can.
